PressedMail
Choose a Pro plan

Use code "LIGHTHOUSE20" to save 20% on all plans forever. Get it now!

Legal

Refund Policy

Last updated: September 4, 2026

Refund Policy

Last updated: September 4, 2026

Overview

PressedMail sells digital software licenses and provides immediate access to premium plugin code. All sales are final. We do not offer a general money-back guarantee or self-service refunds.

The free plugin, documentation, plan details, and demos are available so you can check compatibility and features before buying.

Limited Defect Exception

Support may approve a refund only when all of these conditions are met:

  • A material, reproducible defect prevents a paid PressedMail feature from working on a supported WordPress setup.
  • You contact support@pressedmail.com within 14 days of purchase with enough detail for us to investigate.
  • You cooperate with reasonable troubleshooting and give our team reasonable time (up to 5 business days) to diagnose the issue.
  • The defect cannot be fixed with an update, configuration change, or reasonable workaround.

Support reviews each request and makes the final decision, except where applicable law gives you non-waivable rights.

Requests We Do Not Accept

We generally do not provide refunds for:

  • Change-of-mind requests.
  • Purchases made without first reviewing the free plugin, documentation, demos, plan details, or feature descriptions.
  • License quota misunderstandings, such as assuming that purchasing an agency or multi-site quota permits reselling, splitting, or giving away individual site activations to third parties.
  • Issues caused primarily by unsupported hosting, unsupported WordPress or PHP versions, third-party plugin or theme conflicts outside our control, custom code, provider outages, email provider restrictions, AI provider restrictions, or changes to third-party services.
  • Features that work as described but do not suit your workflow or preference.
  • Unused subscription time or a renewal you did not cancel before it was charged.
  • Crypto transfer mistakes, unsupported chains or tokens, wallet mistakes, exchange-rate movement, or network fees outside our control.

Crypto Payments

If support approves a crypto refund, we return it to the original wallet where lawful and technically possible. Network, conversion, and processor fees may be deducted where permitted by law.

How to Request a Refund

Email support@pressedmail.com and include:

  • The purchase email address.
  • The order, invoice, license, or transaction identifier.
  • Your WordPress version, PHP version, PressedMail version, and hosting environment.
  • A short description of the issue.
  • Steps we can use to reproduce the issue.
  • Relevant screenshots, logs, or error messages when available.

We may ask for additional information or troubleshooting steps before making a decision.

What Happens After an Approved Refund

An approved refund ends the related license and access to premium downloads, updates, and support. The license key is immediately deactivated and blacklisted on our licensing server, disabling future updates and activations. You must stop using the premium software and delete every copy you control. Continued use of the software after an approved refund constitutes copyright infringement.

Canceling a subscription is different from receiving a refund. Cancellation stops future renewal charges. Access continues through the paid period unless support tells you otherwise.

Legal Rights

Nothing in this Refund Policy limits any refund, cancellation, chargeback, consumer protection, or other non-waivable rights you may have under applicable law.

I save hours & it’s easy to use

I have a lot of email accounts and it’s annoying to manage them through different providers. I installed PressedMail, added my accounts, and automated the cleanup of over 3000 emails. PressedMail has saved me hours of work.

Robert H. AlexanderFounder - CurbSoftware Tech Innovations

What customers say after bringing email into WordPress.

I save hours & it’s easy to use

I have a lot of email accounts and it’s annoying to manage them through different providers. I installed PressedMail, added my accounts, and automated the cleanup of over 3000 emails. PressedMail has saved me hours of work.

Robert H. Alexander

Helps get more clients

As a freelancer I need to manage several clients’ accounts. I installed PressedMail on WordPress on localhost and use it as my main email client. I manage everything for clients from PressedMail. And several clients use PressedMail now after I have set their WordPress instances up.

Gene Piki

Email Swiss Army Knife

We use PressedMail as a value added service for clients and potential clients as a feature of our agency’s offering helping put us ahead of competition. We love the white-labelling feature, automation, and security controls. It also replaces several of the other plugins we used to use and it’s like a small CRM.

Cyrus M. (InCurb Digital)

Fast inbox organization with phishing detection

PressedMail helps us organize our inboxes fast. We especially like the phishing detection feature.

John & Andrea

One source of truth for every client

As a VA, I use PressedMail to keep each client’s inbox separate while managing everything from one app. It gives me a single source of truth without mixing client work together.

Amber, K

Teaching and client work stay organized

I balance teaching with social media marketing clients. PressedMail helps me keep both sides of my work organized in one place.

J.A. Payo

Using PressedMail in your own work?

Submit a testimonial

Get started

Bring your working inbox into WordPress.

Compare Premium and Ultimate features, then choose a paid plan for the number of WordPress sites you manage.

Choose a PlanMany Powerful Features